Clean Helper Plus Privacy Policy

 

This Privacy Agreement ("Agreement") applies to all users of "Clean Helper Plus" ("we" or "our"). We respect your right to privacy, and this Agreement aims to explain how we collect, use, disclose and protect your personal information.

 

1. Information we collect

 

We may collect the following types of information:

 

- Device information. This includes the phone model, IP address, device name, device model, MAC address and operating system version.

 

- Log information. This includes when the service is used, for how long, and which parts of the application are used.

  

2. How we use the information we collect

 

We may use the information we collect to:

 

Provide, maintain and improve our products and services.

 

To respond to your inquiries and requests.

 

To understand our user groups to improve products and services.

 

To communicate with you about product updates, marketing campaigns, etc.

 

 

3. How we share your information

 

We will not share your personal information with any third party except in the following cases:

 

We may share your information with our service providers to help us provide and improve our products and services.

 

If we are acquired or merged, we may transfer your information to the new owner.

 

If we have reasonable grounds to believe that disclosure of your information is necessary to comply with a law, regulation or legal process.

 

Clean Helper Plus collects installed application information to enable anti-virus functionality while scanning malware on the device. Clean Helper Plus uses Trustlook's anti-virus SDK which collects installed application's information including package name, signature and hash and transmits them to Trustlook's cloud service for virus detection. Here is Trustlook's privacy policy: https://www.trustlook.com/privacy-policy

 

4. Your Rights under the GDPR

 

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

 

You have the right under this Privacy Policy, and by law if You are within the EU, to:

 

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.

 

Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.

 

Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

 

Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

 

Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

 

Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

 

 

5. Exercising of Your GDPR Data Protection Rights

 

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

 

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

 

 

6. How to protect your information

 

We will take reasonable precautions to protect your personal information from unauthorized access, use or disclosure.

 

 

7.Contact us

 

If you have any questions or concerns about our Privacy Policy or data processing, you can do so by contacting us.